FAQ

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You have questions,
we have answers.

What courses does SkillBear want to market?

 

A typical SkillBear course has 1 – 5 hours of content.

What is SkillBear marketing strategy like?

 

We have good marketing plan with continuous social media advertising, SEO, and marketing through charity.

Are there any costs for the content provider?

 

Nope! Creating a course is entirely free for our instructors and there are never any maintenance fees. You keep 70% of the revenue. SkillBear handles all customer service, payment processing and hosting fees.

How should I price my course?

 

Some instructors use a metric of around $10 – $30 per hour of course content. Most courses on SkillBear are priced between $29 – $99 (USD).

Are there any standards or requirements I should know about while creating my course?

 

Yes. Skillbear reviews all courses published on skillbear.com to make sure they meet our standards for quality.

What type of equipment (camera, microphone, software) do I need to create an online course?

 

There are many, very low-cost ways to create your online course, and many tools to help you shoot video, edit video, create great sound, set up lighting, and more. We also will be able to help hook you up with our partners of video/course creation in order to get your materials up and ready for the marketplace.

How can SkillBear be distinguished from other e-learning platforms?

 

We have included chat functions so participants of a certain course can communicate with each other. We have included the options to dub the courses, add in subtitles and option of sign languages. (Bahasa Indonesia, Thai, Vietnamese, Hindi, Bengali, etc.

How do I change my username?

 

Unfortunately you cannot change your username as that is used to identify yourself on the site. However, you can change your display name which will be shown throughout the site.
You can do so by going to the Dashboard > Profile > Edit to change your display name.

How do I change my password?

 

You can change your email and password by going to your Dashboard > Settings.

I forgot my username or password?

 

Lost your username or password? Everyone has been through it once or twice. Just click the Login/Signup button on your top right and choose Forget Password.
Just follow the steps and you’ll be logging back into your account in no time.

How can I search for a specific course?

 

Just use our search box on the homepage and type any course, industry or skill you are interested in.

How long will I have access to the courses I’ve purchased?

 

Once purchased, you will have lifetime access to the course.

Can I download the videos?

 

Unfortunately the videos are not downloadable.

Can I share the course with a friend?

 

We would love for you to share the course links with your friends through our share button located on the left side of each course. You can share our courses through Facebook, Twitter ,Stumbleupon and bookmark it on Delicious.

My payment does not go through, what should I do?

 

Our Paypal system is an easy to use system. If you have any issues with the payment, please contact us immediately on ask@skillbear.com and we will respond to you immediately.

I am not able to view the video, what should I do?

 

Please contact us on ask@skillbear.com or write to us on our contact form section and we will respond to you immediately.

There is no voice in the video, what should I do?

 

Please check to make sure your laptop/computer speakers are turned on. If the problem still persist, please
contact us on ask@skillbear.com or write to us on our contact form section and we will respond to you immediately.

Can I pause the course and resume another time?

 

Of course you can. On Skill Bear you can learn anytime, anywhere! You may play, pause and resume anytime you want.

Can I ask questions to the instructor directly?

 

You will be able to contact the instructor through our live chat or leave a message from your dashboard.

How can I view the courses I signed up before?

 

All courses will be stored in your dashboard under “my courses”. You will be able to view these courses anytime, anywhere.

Can I get a refund if I don’t like the course?

 

All our courses are vetted through for quality before getting published on Skill Bear. If for any reason, you may find the course inappropriate or not following standards, please write to us on ask@skillbear.com and we will contact you for further clarifications. Refunds will be given on discretion of the management.

Will I be certified for the courses I sign up?

 

We will be getting our certification section in the next phase of Skill Bear and will keep you updated!
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